Customer Relationship Management
Customer Relationship Management (CRM) is the latest term used for integrated business software that provides contact management and office automation.
By leveraging the various aspects of CRM an organization can manage the various phases of the contact cycle, provide top-of-the-line customer service,
improve the sales process, shorten the sales cycle, correct inefficiencies, and automate time-consuming administrative tasks to allow individuals and
groups to focus on building client relationships.
Employee Power
Managing information and empowering employees to become more productive is one of the primary goals of Customer Relationship Management (CRM). In order to
successfully accomplish this in today's market, companies must redesign client workflow and take advantage of the tools available for business-flow automation.
With the current workload employees face, and the speed at which technology is moving today, companies need outside consultants to deliver and facilitate these
types of business solutions.
A System That Fits Your Needs
Your business needs a solution that will get your sales force and management applauding! Utilizing GoldMine®, the industry's leading CRM software as its base,
our own BTS Business Automation solution will allow your sales force to focus on sales, not computers.
With our Business Automation solutions we will help you start small and grow as your needs evolve. We will consult with your sales staff and sales management
to develop a clear migration path to meet current and future sales needs. Our sales process consultants will work with you and your staff to understand which
level of Business Automation best meets your needs.
From a single-user copy of GoldMine® to a full opportunity management system using GoldMine® Business Contact Manager,
AimTools, and OmniRush as its foundation, our Business Automation solution offers you an opportunity to simplify the technology and
help each salesperson sell.
Levels Of Integration
 Business Automation Level 1
Business Automation Level 2
Business Automation Level 3
Business Automation Level 4
Business Automation Add Ons
Business Automation Support
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